Guest Wi-Fi terms
These terms apply when you use guest Wi-Fi provided by maizy.network, a service of maizymoo Limited. By connecting, you accept them.
Who provides this Wi-Fi
This Wi-Fi is provided by maizy.network, a service of maizymoo Limited, on behalf of the venue you are visiting. maizymoo Limited owns and looks after the network equipment.
Access levels
Each venue chooses which levels it offers. Ask the venue if you are not sure.
Free access
Free access is the standard guest service. It is filtered to be family friendly: content in categories we class as unsuitable for families is blocked, as are known harmful websites and tools for getting around the filtering. Speed is limited for each person and for all free users together. There is no time limit.
Premium access
Where a venue offers it, premium access has fewer restrictions and a higher speed allowance. Adult and harmful content is still blocked. Depending on the venue, premium access is either given by a member of staff or paid for. After 12 hours it returns to free access.
Speed allowances depend on the venue and are not guaranteed.
Using the Wi-Fi
You must not use this Wi-Fi to:
- do anything unlawful;
- infringe anyone’s intellectual property rights;
- send, post or store material that is defamatory, threatening, abusive, obscene or otherwise unlawful;
- gain unauthorised access to any system or data;
- modify or reverse engineer the service; or
- damage, disrupt or interfere with the network or anyone else’s use of it.
We may block or disconnect a device that breaks these rules.
Children
Children’s internet access should be supervised by an adult at all times. Filtering is applied to help avoid harmful content, but it cannot be guaranteed, and we cannot take responsibility for what anyone accesses online.
What we collect when you connect
To run and protect the network we log technical data such as the network (MAC) address and name of your device, its IP address, connection times and data volumes. These records are deleted no later than 90 days after your last connection, and are only shared where the law requires it.
The one exception is security logs from our firewall, which record connections and, for certain categories of website, the name of the website (its domain) visited. They are kept for up to 12 months.
More detail is in our privacy notice and on data handling.
Availability and responsibility
Wi-Fi uses radio signals and can be interrupted by things outside our control, so we cannot promise it will always work, and we do not accept liability if it does not. We will take reasonable care to keep it safe to use, but we cannot guarantee that. Nothing in these terms limits any liability that the law does not allow to be limited.
More information
Changes to these terms
We may update these terms. The date at the top shows the current version.
Contact
Contact: info@maizy.network or +44 7535 674620.