Data handling
How maizy.network, a service of maizymoo Limited, handles data when managing networks for clients.
Our role
For most of our services, the client is the controller of the personal data and maizymoo is the processor, as set out in clause 11 of our General Terms and Conditions. For guest Wi-Fi logging, maizymoo and the venue decide together how the data is used.
What data we handle
- Guest Wi-Fi: device network (MAC) address and name, IP address, connection times and data volumes. Details are in the guest Wi-Fi terms.
- Firewall logs: connections and, for certain categories of website, the name of the website (its domain) visited, kept for up to 12 months.
- CCTV: video, with metadata about audio events. Details are in the CCTV Notice.
Where data is kept and who else handles it
Data from our managed services is kept on equipment managed by maizymoo, all in the UK. Data about visitors to this website is covered in the privacy notice. Network carriers, such as Openreach, carry traffic but do not store it. Some services use suppliers who do handle data for us:
| Supplier | Service |
|---|---|
| NTA | VoIP and SIP trunk telephony |
We update this list as suppliers change.
Security
We take appropriate technical and organisational measures to protect the data we handle.
If something goes wrong
If we become aware of a data security breach affecting a client’s data, we tell the client promptly, work to put it right and limit its effects, and report it to the regulator where the law requires (clause 11.16 of the terms).
Keeping and deleting data
We do not keep data for longer than necessary. When a contract ends, client data is returned to the client unless the law requires us to keep it (clause 11.9 of the terms).
Registration
maizymoo Limited is registered with the Information Commissioner’s Office, registration number ZB420671.
Requests and contact
Contact: info@maizy.network or +44 7535 674620.